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United States
Sales tax. We don't currently collect US sales tax. The price you see is the price you pay to us.
Import duties. Our prices don't include import duties. Since 29 August 2025 the United States no longer waives duties on low-value international parcels, so US Customs may assess a duty on an order that enters the country from abroad. If it does, the carrier collects it from you before delivery and may add a handling fee. The amount depends on the tariff in force on the day the parcel enters the country, so we can't quote an exact figure in advance.
If you decide not to accept the parcel because of a duty charge, contact us before refusing it so we can sort it out together. Once the parcel is back with us, we refund the order in full.
Other countries
Where we deliver outside the United States, import duties and local VAT or GST may be charged before delivery and are not included in our prices. Whether they apply depends on your country's threshold and the value of your order.
Returns
When you return an order across a border, the parcel should be marked "Returned goods" on the customs form so no duties are charged on the way back. We'll tell you exactly what to write when we send your return label.